POSITION SUMMARY

The Life Safety Sales Representative at Oakley Fire Protection Services plays a crucial role in driving the company’s business growth by identifying and securing new business opportunities while maintaining and expanding existing client relationships. Based in Richmond, VA, this full-time, travel-based role involves engaging with clients across commercial, industrial, and multi-family markets to offer comprehensive fire protection solutions, including inspections, service contracts, retrofits, and system installations.

ABOUT THE COMPANY

Oakley Fire Protection Services, headquartered in Richmond, VA, is a leading provider of comprehensive fire protection services. Our mission is to safeguard lives and properties by delivering top-tier solutions for fire alarm systems, sprinkler systems, fire extinguishers, and kitchen hood systems. With a focus on high-quality service and industry compliance, Oakley Fire ensures that all installations and maintenance meet the strictest safety standards. Our team of dedicated professionals is committed to excellence and continuous improvement, driven by a passion for protecting communities and a culture of support and professional growth. Join us in our mission to maintain safety and enhance the protection of the environments we serve.

OBJECTIVES

● Achieve or exceed monthly and quarterly sales goals set by the company.

● Consistently generate a specific number of new leads each month to ensure a robust pipeline of business opportunities.

● Secure a target number of new client contracts each quarter to expand the company’s market reach.

● Maintain high retention rates by ensuring existing customers renew their service contracts annually.

● Increase revenue from existing accounts through upselling and cross-selling additional services and products.

● Penetrate new market segments or geographical areas as outlined in the company’s strategic growth plans.

● Conduct a defined number of client consultations per month to assess needs and present tailored solutions.

● Ensure all client proposals are accurate, timely, and effectively meet the needs outlined during consultations.

● Achieve high customer satisfaction ratings through excellent service delivery, regular communication, and timely resolution of client issues.

● Engage in all training programs provided by the company to enhance product knowledge and sales skills.

● Fully comply with all industry regulations and company policies during sales processes and client interactions.

● Maintain up-to-date records of all customer interactions, opportunities, and transactions in the company’s CRM system to ensure data integrity and usability.

COMPETENCIES

● Proven ability to close deals and achieve sales quotas in a B2B environment.

● Understanding of fire protection systems, NFPA codes, and industry-specific regulations.

● Ability to build and maintain strong, lasting relationships with clients.

● Excellent verbal and written communication abilities to clearly convey information and persuade stakeholders.

● Proficiency in negotiating terms and closing deals that are favorable to both the company and the client

● Ability to identify challenges and quickly develop effective solutions, particularly in client consultations and contract negotiations.

● Comfort with CRM software, quoting tools, and the technical aspects of fire safety systems.

● Capability to develop strategic approaches to penetrate new markets and grow existing accounts.

● Strong capacity to manage multiple accounts and priorities efficiently without compromising quality or deadlines.

● Flexibility to adapt to new challenges, different client needs, and evolving industry conditions.

● High level of self-motivation and drive to meet and exceed performance targets.

● Meticulous attention to detail to ensure accuracy in proposals, contracts, and client communications.

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Oakley Fire recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to Admin@oakleyfire.com. Already a candidate? Please connect directly with your recruiter to discuss this opportunity.